M Diane Starner

M DIANE STARNER

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OBJECTIVE

Return to the workforce in a part time position doing computer work.

 

SKILLS

Software QA Expert.  Technically proficient in Microsoft Office, programming in HTML and SQL. Writing experience includes full project documentation and user manuals. Implementing major projects on time. Excellent telephone, communication, filing, interpersonal and organizational skills.

 

PROFESSIONAL EXPERIENCE

Deltanet                                                           4/1997 – 2/1998

San Francisco, CA

Sr. Business Systems Analyst/ Acting Project Manager

▪         Interact with clients and programmers to define data conversion protocols

▪         Extensive use of Microsoft Word and Excel.

 

Mercury Insurance Group                   7/1978 – 4/1997

Brea, CA

Claims Adjuster Trainee

Claims Adjuster

Claims Supervisor

Assistant Claims Manager

Business Analyst/Software QA

▪         Member of team that created first computerized claims system.

▪         R:Base relational database design and programming in SQL to create complex tracking and reporting applications.

Sr. Business Analyst/Software QA

▪         Managed software QA team

▪         Wrote and implemented test plans.

▪         Authored user requirement documents, functional specifications and user manuals.

▪         Heavy use of Microsoft Office products.

▪         Trained users when new software was released.

▪         Programmed R:Base applications in SQL.

 

Education:       Abilene Christian College, Abilene, TX

Fullerton College, Fullerton, CA

 

Volunteer Experience

American Cancer Society Discovery Shop       3/1999 – 9/1999

Sunnyvale, CA

Received, sorted, priced and stocked donations.

Greater Valley Springs Advisory Group             2/2008 – 10/2008

Member, Coordinating Committee as Web Site Coordinator

▪         Wrote press releases

▪         Member of several teams writing vision statements for Community Plan Update

▪         Speaker at several meetings

 

Activities         Principal Viola Symphony of the Sierra

                              Section Violist Mother Lode Friends of Music Orchestra

                              Sierra Spiral Dancers

 

References         Available upon request.

This Site Is Lavender

because I was playing with the webnode software and created a page about belly dancing.  Then, I decided it was the perfect opportunity to let prospective employers see what I can do.

Our users

Here you can describe a typical user and why this project is important to them. It is good to motivate your visitors so that they come back to your website.